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No license available in the app

Are you seeing a message saying you don't have a license, even though you ordered one?
If so, here's an important note for you:

 

The software license is linked to the email account used during purchase.

To ensure the physical MagicTrap is correctly linked to the MagicTrap 2 Water software, you must use the same email address when creating your MagicScout user account as you did when placing your order in the online store. 

 

If you used a different email address when placing your order, the license can be transferred to the correct user account. In that case, please feel free to contact our customer service.

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