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No license available in the app

Are you being told that you don't have a license even though you ordered one?
Then we have an important tip for you:

The software license is linked to the email account used for the purchase.

For an error-free linking of the physical MagicTrap with the MagicTrap software, the same email address must be used when creating the MagicScout user account as when ordering in the webshop.

If you used a different email address when ordering, the license can be transferred to the correct user account. In this case, please contact our customer service.

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